Current answer
Action1 experienced a minor incident: [EU] Degraded Performance of Update Services. Resolved on Oct 14, 2026.
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Incident Lifecycle
Affected Components
Action1 Application [EU]
Incident Timeline
Resolved
The performance degradation affecting update-related services in the Europe region has been resolved following a cache capacity upgrade. We have verified sustained performance recovery and will continue monitoring the service.
Thank you for your patience.
Thank you for your patience.
Oct 14, 2026 at 2:13 PM UTC
Monitoring
The infrastructure capacity upgrade in the Europe region is complete, and response times have improved significantly. Some requests may still experience intermittent delays or errors. We are monitoring performance and investigating the remaining errors before confirming full recovery.
Oct 14, 2026 at 1:03 PM UTC
Identified
Some users in the Europe region may experience slow responses or timeouts when accessing update-related features and APIs. We have identified an infrastructure capacity bottleneck, and a fix is in progress. We will provide another update once we have verified recovery.
Oct 14, 2026 at 10:45 AM UTC
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