Follow the vendors in your request path
Choose cloud, identity, payments, code, communications, and AI providers from a catalog of 2362+ services.
SaaS dependency monitoring
Monitor provider status beside your own services.
Follow official and independent status evidence across 2362+ SaaS and cloud services, then connect critical vendors to the owned services and customer paths they can affect.
Starter includes 20 vendor services. Try it for 14 days without a card.
Why this check matters
A vendor incident often looks like a problem in your own stack.
Teams lose the first response window checking deployments, networks, and credentials while an upstream provider is already degraded. Dependency monitoring puts the vendor timeline beside owned checks so the first hypothesis is based on shared evidence.
What ServiceAlert checks
Validate long-running incidents
Separate when a condition began from when ServiceAlert most recently verified the vendor source. Incident age alone never makes a source stale.
Map upstream impact
On Business, connect providers to owned services so dependency health, clustered alerts, and customer communication share context.
How to set it up
- 1
Choose the external services that sit on a critical customer or employee path.
- 2
Route vendor changes and owned-monitor failures to the same response destination.
- 3
Add Business dependency edges where responders need to see which owned service may be affected.
What the results tell you
| Signal | Validation | Operational question |
|---|---|---|
| Vendor state | Official status source | What is the provider reporting now? |
| Source freshness | Per-source verification time | When did ServiceAlert last validate that state? |
| Independent context | Owned monitors and incident signals | Does your own customer path show impact too? |
| Operational impact | Service dependency map | Which owned service relies on the vendor? |
SaaS dependency monitoring FAQ
What is SaaS dependency monitoring?
It is the practice of following the external cloud and software services your own systems rely on, then connecting their incidents to your owned services and response workflow.
How many vendor services does Starter include?
Starter includes 20 vendor services and 10 uptime monitors. Try it for 14 days without a card.
Does ServiceAlert mark an old incident as stale automatically?
No. Incident age is not the freshness rule. ServiceAlert uses the most recent successful validation of the vendor source and labels the condition start separately.
Getting started
Start with the three dependencies you check manually today.
Build the vendor stack first, then add owned checks and dependency mapping when the operating workflow needs them.