What Happened

Slack experienced an outage on August 13, 2026. The incident lasted approximately 22 hours 35 minutes.

Business communication platform with channels, direct messaging, voice/video calls, and extensive app integrations for team collaboration.

Timeline

Time (UTC)StatusDetails
20:20ResolvedAfter further investigation, the custom retention settings have not fully been restored yet. Our teams have identified the technical trigger and are currently developing a mitigation plan to mitiga...
20:27ResolvedAll systems operational

Impact

The outage lasted approximately 22 hours 35 minutes. Slack runs on AWS — check those status pages if you experienced cascading issues.

Resolution

Slack has recovered and is now operational.

What To Do Next

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