What Happened
OpenAI experienced an outage on July 21, 2026. The incident lasted approximately 14 hours 25 minutes.
AI research company providing GPT models, ChatGPT, DALL-E, Whisper, and APIs for natural language processing, image generation, and speech recognition.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 15:15 | Monitoring | We have applied the mitigation and are monitoring the recovery. |
| 14:37 | Monitoring | We have applied the mitigation and are monitoring the recovery. |
| 14:04 | Identified | We are still implementing the mitigation. |
| 13:38 | Identified | We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. |
| 13:31 | Investigating | We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. |
| 12:57 | Investigating | We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. |
| 12:25 | Investigating | We are investigating the issue for the listed services. |
| 12:22 | Investigating | We are investigating the issue for the listed services. |
| 12:20 | Investigating | We are investigating the issue for the listed services. |
| 11:29 | Monitoring | We have applied the mitigation and are monitoring the recovery. |
| 10:36 | Identified | We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. |
| 18:41 | Identified | We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate. |
| 18:36 | Investigating | We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT. |
| 20:26 | Monitoring | We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery. |
| 19:33 | Investigating | We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service. |
| 02:52 | Resolved | All systems operational |
Impact
The outage lasted approximately 14 hours 25 minutes. OpenAI runs on Azure — check those status pages if you experienced cascading issues.
Resolution
OpenAI has recovered and is now operational.
What To Do Next
- View OpenAI live status and outage history
- Set up alerts to get notified instantly next time OpenAI has an issue
- Compare OpenAI reliability with other services
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This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →