What Happened
OpenAI experienced an outage on July 18, 2026. The incident lasted approximately 5 hours 15 minutes.
AI research company providing GPT models, ChatGPT, DALL-E, Whisper, and APIs for natural language processing, image generation, and speech recognition.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 07:43 | Identified | We have identified that this issue has recurred for some Enterprise users. We are working to resolve this. |
| 05:45 | Resolved | A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix. |
| 15:32 | Identified | Enterprise users who do not have Codex RBAC enabled may see a "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. Please use our ChatGPT Classic while we... |
| 19:07 | Monitoring | We have applied the mitigation and are monitoring the recovery. |
| 17:19 | Identified | We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. |
| 08:31 | Monitoring | We have applied the mitigation and are monitoring the recovery. |
| 08:05 | Identified | We have identified an issue causing some users to receive access-denied errors when using the Codex desktop app and CLI. |
| 13:01 | Resolved | All systems operational |
Impact
The outage lasted approximately 5 hours 15 minutes. OpenAI runs on Azure — check those status pages if you experienced cascading issues.
Resolution
OpenAI has recovered and is now operational.
What To Do Next
- View OpenAI live status and outage history
- Set up alerts to get notified instantly next time OpenAI has an issue
- Compare OpenAI reliability with other services
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This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →