What Happened
New Relic experienced an outage on May 15, 2026. The incident lasted approximately 1 hour 35 minutes.
Full-stack observability platform providing application performance monitoring (APM), infrastructure monitoring, logs, and browser monitoring.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 01:16 | Monitoring | We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the... |
| 00:42 | Investigating | We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be ex... |
| 00:06 | Investigating | We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experie... |
| 01:46 | Resolved | All systems operational |
Impact
The outage lasted approximately 1 hour 35 minutes. New Relic runs on AWS — check those status pages if you experienced cascading issues.
Resolution
New Relic has recovered and is now operational.
What To Do Next
- View New Relic live status and outage history
- Set up alerts to get notified instantly next time New Relic has an issue
- Compare New Relic reliability with other services
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This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →