What Happened
Atlassian (Jira) experienced an outage on May 13, 2026. The incident lasted approximately 8 hours 20 minutes.
Atlassian's project tracking software for agile teams, featuring Scrum and Kanban boards, sprint planning, backlog management, and customizable workflows.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 08:42 | Identified | Our teams are actively processing events that were delayed during this incident. We will provide a further update once all delayed events have been processed. |
| 07:42 | Identified | While new automation events are being processed correctly, our teams continue working through the processing of historical events that were delayed by this incident. We will provide an update on t... |
| 06:38 | Identified | Our team has been able to confirm that new automation events should now be processed correctly. We are working through the processing of historical events that have been delayed by this incident a... |
| 05:38 | Identified | The root cause of this issue has now been confirmed by our incident response team. We are working urgently to bring back normal automation processing to impacted users, and process historical even... |
| 02:41 | Identified | Our team has identified a likely root cause of this issue and is actively working on a fix. At this point in time the required steps to mitigate this issue are expected to take approximately three... |
| 01:37 | Investigating | At this time it is expected that impacted users may be experiencing delays for multiple hours on their automation events. Our team is continuing to investigate this issue with urgency. We will prov... |
| 10:01 | Resolved | All systems operational |
Impact
The outage lasted approximately 8 hours 20 minutes.
Resolution
Atlassian (Jira) has recovered and is now operational.
What To Do Next
- View Atlassian (Jira) live status and outage history
- Set up alerts to get notified instantly next time Atlassian (Jira) has an issue
- Compare Atlassian (Jira) reliability with other services
---
This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →