What Happened

Atlassian (Jira) experienced an outage on May 2, 2026. The incident lasted approximately 1 hour 50 minutes.

Atlassian's project tracking software for agile teams, featuring Scrum and Kanban boards, sprint planning, backlog management, and customizable workflows.

Timeline

Time (UTC)StatusDetails
02:00InvestigatingWe are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates...
01:38InvestigatingWe are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates her...
00:55InvestigatingWe are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the nex...
02:51ResolvedAll systems operational

Impact

The outage lasted approximately 1 hour 50 minutes.

Resolution

Atlassian (Jira) has recovered and is now operational.

What To Do Next

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