What Happened
Atlassian (Jira) experienced an outage on April 8, 2026. The incident lasted approximately 6 hours 15 minutes.
Atlassian's project tracking software for agile teams, featuring Scrum and Kanban boards, sprint planning, backlog management, and customizable workflows.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 09:03 | Monitoring | The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be... |
| 09:03 | Identified | We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the pot... |
| 08:33 | Identified | We have restored core search functionality and services are operating again, but some customers may still experience delays when searching for data changed within the last hour while new data conti... |
| 08:33 | Identified | We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the pot... |
| 07:40 | Identified | Confluence and Jira search reliability is improving, and we expect full recovery shortly; we will continue to closely monitor the services to ensure they remain stable. |
| 07:40 | Identified | We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the pot... |
| 06:25 | Identified | We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the pot... |
| 06:25 | Investigating | Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. |
| 06:24 | Investigating | Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. |
| 06:01 | Investigating | The impact of this incident is now understood to also be impacting search in Jira and Confluence, as well as additional downstream impacts to Rovo Chat, User Management, Administration and Guard. ... |
| 06:01 | Investigating | Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. |
| 05:41 | Investigating | Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. |
| 12:15 | Resolved | All systems operational |
Impact
The outage lasted approximately 6 hours 15 minutes.
Resolution
Atlassian (Jira) has recovered and is now operational.
What To Do Next
- View Atlassian (Jira) live status and outage history
- Set up alerts to get notified instantly next time Atlassian (Jira) has an issue
- Compare Atlassian (Jira) reliability with other services
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This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →