What Happened
GitLab experienced an outage on May 12, 2026. The incident lasted approximately 5 minutes.
Complete DevOps platform delivered as a single application covering the entire software development lifecycle from planning to monitoring.
Timeline
| Time (UTC) | Status | Details |
|---|---|---|
| 18:38 | Monitoring | Error rates have started to lower and return to normal values and we are actively monitoring the issue. The issue is being tracked in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22103 |
| 18:28 | Monitoring | We are continuing to investigate the issue. A major Redis Sidekiq cluster outage caused widespread elevated error rates and authentication failures for git, CI runners, and web services. We've per... |
| 18:25 | Monitoring | We have identified the cause of the elevated error rates and are working to correct the issue. We will continue to post updates as we have them. |
| 18:04 | Monitoring | We're investigating elevated error rates on GitLab.com. Some users may experience intermittent failures or degraded performance while we work to identify the cause. Users may experience delayed pi... |
| 17:56 | Monitoring | We are seeing elevated error rates across GitLab.com and GitLab.com services. We are investigating the issue and will continue to update as we have more information. |
| 17:37 | Monitoring | We're investigating elevated error rates on GitLab.com. Some users may experience intermittent failures or degraded performance while we work to identify the cause. We'll share another update as s... |
| 21:04 | Resolved | We are seeing an increase in 5xx errors on GitLab.com and are investigating the issue. User may experience issues on GitLab.com. We will provide updates as we have them. |
| 21:11 | Resolved | All systems operational |
Impact
The outage lasted approximately 5 minutes. GitLab runs on Google Cloud (GCP), AWS — check those status pages if you experienced cascading issues.
Resolution
GitLab has recovered and is now operational.
What To Do Next
- View GitLab live status and outage history
- Set up alerts to get notified instantly next time GitLab has an issue
- Compare GitLab reliability with other services
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This post was automatically generated by ServiceAlert.ai's monitoring system. View live status →