China-region ZPA App Connector connectivity issue - private.zscaler.com
Incident Lifecycle
Incident Timeline
Investigating
Zscaler has identified an issue affecting ZPA App Connector connectivity in the China region, impacting services through the Shanghai and Beijing data centers. Affected customers may experience application access failures, including AC connection setup timeout or cannot connect to broker errors. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes a...
Aug 20, 2026 at 11:49 AM UTC
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