ZPA connectivity issues in China region - private.zscaler.com
Incident Lifecycle
Incident Timeline
Investigating
Zscaler is investigating an issue with its Beijing III, Shanghai I datacenter on the private.zscaler.com cloud and is currently investigating the matter. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Root Cause: Root cause of this issue is attributed to a recent configuratio...
Aug 20, 2026 at 4:36 AM UTC
Was your business affected by this Zscaler outage?
Follow Zscaler and route available status alerts to email or a team channel.