New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

Minor Impact Monitoring Ongoing May 22, 2026

Incident Lifecycle

Investigating Identified Identified Identified Identified Monitoring

Incident Timeline

Monitoring
The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 23, 2026 at 4:04 AM UTC
Identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.

We appreciate your patience as we work to resolve this issue.
May 23, 2026 at 2:12 AM UTC
Identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.

We appreciate your patience as we work to resolve this issue.
May 23, 2026 at 12:12 AM UTC
Identified
We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.

We appreciate your patience as we work to resolve this issue.
May 22, 2026 at 10:06 PM UTC
Identified
We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
May 22, 2026 at 7:34 PM UTC
Investigating
We are currently investigating a service degradation with presence interoperability feature for a subset of users.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
May 22, 2026 at 7:31 PM UTC
Was your business affected by this Zoom outage?
Set up instant alerts for Zoom, be the first to know about outages via email, Slack, Teams, or Discord.