Current answer
Zenfolio experienced a minor incident: NextZen gallery settings unable to be changed. ServiceAlert observed recovery on Sep 2, 2026.
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Incident Lifecycle
Affected Components
Websites
Upload
Download
Content Rendering
Incident Timeline
Monitoring
Our engineers have implemented a fix to address issues related to modifying gallery settings and client download issues. If you see any lingering issues within your account please contact support@zenfolio.com
Sep 2, 2026 at 6:10 PM UTC
Investigating
Our engineers are currently investigating reports of NextZen users being unable to adjust gallery settings and permissions. We appreciate your patience while we actively work to implement a fix for the issue.
Sep 2, 2026 at 3:37 PM UTC
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