Current answer
Xendit experienced a minor incident: VIRTUAL_ACCOUNT BNI Indonesia Disruption. ServiceAlert observed recovery on Sep 15, 2026.
Looking for an update now? Check the current status, or follow Xendit for future changes.
Incident Lifecycle
Affected Components
Virtual Account - BNI
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BNI creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
We have detected issues with VIRTUAL_ACCOUNT BNI creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Sep 15, 2026 at 12:09 PM UTC
Was your business affected by this Xendit outage?
Follow Xendit and route available status alerts to email or a team channel.