Current answer
Xendit experienced a minor incident: Payouts Disruption in Indonesia. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
Disbursement - BCA
Disbursement - BNI
Disbursement - BSI
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
Aug 28, 2026 at 9:30 PM UTC
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