Current answer
Xendit experienced a minor incident: EWALLET GCASH Philippines Disruption. ServiceAlert observed recovery on Aug 30, 2026.
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Incident Lifecycle
Affected Components
E-Wallets - GCash
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on GCASH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on GCASH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
Aug 30, 2026 at 12:40 AM UTC
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