Current answer
Xendit experienced a minor incident: Payouts Disruption in Indonesia. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
Disbursement - BRI
Disbursement - BSI
Disbursement - Permata
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Oct 1, 2026 at 4:30 AM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Oct 1, 2026 at 3:20 AM UTC
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