Current answer
Xendit experienced a minor incident: Payouts Disruption in Indonesia. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Disbursement - BCA
Disbursement - BNI
Disbursement - BSI
Disbursement - Mandiri
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-4999
Other banks and Ewallets: 1-4999
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-4999
Other banks and Ewallets: 1-4999
Sep 18, 2026 at 9:00 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Sep 18, 2026 at 8:00 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Sep 18, 2026 at 6:00 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Sep 18, 2026 at 5:40 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
Other banks and Ewallets: 1-250000000
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
Other banks and Ewallets: 1-250000000
Sep 18, 2026 at 5:30 PM UTC
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