Current answer
Xendit experienced a minor incident: Payouts Disruption in Philippines. ServiceAlert observed recovery on Sep 19, 2026.
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Incident Lifecycle
Affected Components
Disbursement - BPI
Disbursement - GCASH
Disbursement - Paymaya
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Sep 19, 2026 at 7:50 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
Sep 19, 2026 at 7:30 PM UTC
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