Current answer
Xendit experienced a minor incident: VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption. ServiceAlert observed recovery on Aug 30, 2026.
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Incident Lifecycle
Affected Components
Virtual Account - Mandiri
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Aug 30, 2026 at 4:01 PM UTC
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