Current answer
Xendit experienced a minor incident: Payouts Disruption in Indonesia. ServiceAlert observed recovery on Oct 1, 2026.
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Incident Lifecycle
Affected Components
Disbursement - Permata
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: All amount
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: All amount
Oct 1, 2026 at 11:10 PM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 8000-10000000
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 8000-10000000
Oct 1, 2026 at 11:00 PM UTC
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