Radar SMS challenge failures for phone numbers in mainland China (+86)
View the provider incident record →Current answer
WorkOS experienced a major incident: Radar SMS challenge failures for phone numbers in mainland China (+86). ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
Dashboard
AuthKit
Incident Timeline
Monitoring
We are seeing some recovery after our upstream provider has enabled alternate delivery routes. We are continuing to monitor.
Oct 15, 2026 at 5:55 PM UTC
Investigating
We are investigating an issue affecting Radar SMS challenge verification for phone numbers in mainland China (+86). Affected users may not receive verification codes or may encounter an error when requesting one, preventing them from completing verification. We will provide an update as more information becomes available.
Oct 15, 2026 at 5:17 PM UTC
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