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Call queue/phone tree issue

Minor Impact Last reported Monitoring November 13, 2026
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Current answer

Weave experienced a minor incident: Call queue/phone tree issue. The last provider record was marked Monitoring; its current state cannot be verified.

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Phone Service

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Nov 13, 2026 at 7:43 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Nov 13, 2026 at 7:35 PM UTC
Investigating
We are currently investigating this issue.
Nov 13, 2026 at 6:09 PM UTC
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