Payments not showing up in Weave but showing up in Stripe.
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and We are monitoring the fix.
Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
Mar 30, 2026 at 7:11 PM UTC
Identified
We are continuing to work on this issue.
NOTE: all payment methods are still working, despite the incorrect displays.
NOTE: all payment methods are still working, despite the incorrect displays.
Mar 30, 2026 at 6:30 PM UTC
Identified
We have identified a likely cause. Working to validate and get a fix out.
Mar 30, 2026 at 6:17 PM UTC
Investigating
We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
Mar 30, 2026 at 5:19 PM UTC
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