Weave

Dentrix Ascend Patient and Appointment Data Syncing Across Locations

Minor Impact Identified Ongoing March 31, 2026

Incident Lifecycle

Investigating Identified Monitoring Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Apr 1, 2026 at 12:13 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 2026 at 12:13 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Mar 31, 2026 at 9:10 PM UTC
Investigating
We are currently investigating an issue causing patient and appointment data from multiple locations to sync together regardless of location. This issue only affects multiple locations using the same Dentrix Ascend.
Mar 31, 2026 at 8:33 PM UTC
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