Phone Messaging System Degradation – Call Journey & Call Queues Impacted
Incident Lifecycle
Incident Timeline
Monitoring
Calls have resumed, and call recordings are catching up. This may take a few minutes to complete, and the recordings will be available in your application.
Mar 30, 2026 at 3:14 PM UTC
Investigating
We are seeing some impact around our phone messaging system which is currently affecting call journey and call queues and are investigating
Mar 30, 2026 at 2:41 PM UTC
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