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USA SMS - Delivery degradation affecting 10DLC messages for all networks

Minor Impact Resolved Duration: 2h 29m August 24, 2026

Incident Lifecycle

Investigating Investigating
Affected Components
SMS North America

Incident Timeline

Investigating
We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
Aug 24, 2026 at 12:25 PM UTC
Investigating
We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Aug 24, 2026 at 10:55 AM UTC
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