Current answer
Vonage experienced a minor incident: Voice API - WebRTC Service Degradation | APAC Region. ServiceAlert observed recovery on Sep 30, 2026.
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Incident Lifecycle
Affected Components
Voice WebRTC
Incident Timeline
Monitoring
Vonage Voice API services in the APAC region continue to show signs of recovery following today's interruption in WebRTC services. We'll provide an update here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Sep 30, 2026 at 5:55 AM UTC
Investigating
We are aware of issues that may be impacting your Voice API service - WebRTC calls in the APAC Region. We are working to resolve the issue as soon as possible. We'll provide further updates shortly. Thank you for your patience and understanding. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Sep 30, 2026 at 4:59 AM UTC
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