Some Viewing Stations are reporting offline in command and displaying a black screen.
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
May 27, 2026 at 3:19 PM UTC
Identified
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and update the OS.
As a workaround, customers can go to the VX's settings page and update the OS.
May 27, 2026 at 10:22 AM UTC
Identified
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
As a workaround, customers can go to the VX's settings page and start a Software Update.
May 27, 2026 at 10:18 AM UTC
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