Service Degradation: Network Connectivity Issues - Shared Services Center (SSC)
Incident Lifecycle
Affected Components
USO Shared Services Center
Incident Timeline
Monitoring
Service has been restored, but ITS will continue to monitor for stability.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
If you are still experiencing connectivity issues, please contact the USG Service Desk at support@usg.edu or 1-877-251-2644.
Aug 17, 2026 at 4:29 PM UTC
Investigating
Information Technology Services (ITS) is aware of and actively investigating reports of network connectivity issues that are impacting several collaboration and communication services.
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine t...
Affected Services:
- Wireless network (WiFi) access
- Microsoft Teams Rooms devices
- Microsoft Teams hard phones
Users may encounter intermittent connectivity, delayed connections, or failures when attempting to join meetings or use voice services.
Our technical teams are engaged and working to determine t...
Aug 17, 2026 at 12:46 PM UTC
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