Multiple Regions - Integration Service - Delayed triggers
View the provider incident record →Current answer
UiPath experienced a minor incident: Multiple Regions - Integration Service - Delayed triggers. ServiceAlert observed recovery on Nov 14, 2026.
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Incident Lifecycle
Affected Components
Integration Service
Integration Service
Integration Service
Integration Service
Incident Timeline
Identified
Microsoft 365 is recovering, and Outlook triggers have resumed in Japan, Europe, the United States, the United Kingdom and Canada.
Outlook triggers are still failing in Australia, India and Singapore because of the ongoing Microsoft 365 issue in those regions. They will recover as Microsoft restores service there.
Triggers for other connections are running normally in all regions.
No events have been lost. Emails received during the outage are being processed now that Microsoft 365 is available again, and the remaining regions will catch up automatically once Microsoft recovers.
We'll post another update when the remaining regions recover
Outlook triggers are still failing in Australia, India and Singapore because of the ongoing Microsoft 365 issue in those regions. They will recover as Microsoft restores service there.
Triggers for other connections are running normally in all regions.
No events have been lost. Emails received during the outage are being processed now that Microsoft 365 is available again, and the remaining regions will catch up automatically once Microsoft recovers.
We'll post another update when the remaining regions recover
Nov 13, 2026 at 12:55 PM UTC
Identified
We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Nov 13, 2026 at 8:28 AM UTC
Identified
We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Nov 13, 2026 at 7:14 AM UTC
Identified
We've deployed a fix in the US and EU regions that reduces the impact of the ongoing Microsoft 365 outage on other integrations. Triggers for other connections should now be processed with normal or much shorter delays.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Outlook triggers are still delayed or failing, and will stay that way until Microsoft 365 recovers. No events have been lost. Any pending Outlook events will be processed automatically once Microsoft's service is restored.
We're continuing to monitor and will post another update as the situation progresses.
Nov 13, 2026 at 3:57 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 at 3:27 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 at 3:25 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 at 2:14 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 at 1:11 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 13, 2026 at 12:05 AM UTC
Identified
We are continuing to monitor the upstream provider outage affecting Integration Service in the United States. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in this region are still delayed. Europe, Community, Australia and India are not affected. No trigger events are lost; queued events will be processed automatically once the provider recovers.
Nov 12, 2026 at 10:52 PM UTC
Identified
Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in Integration Service in the United States remain delayed due to the ongoing upstream provider outage. Europe, Community, Australia and India remain recovered. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 at 9:40 PM UTC
Identified
Event triggers in Integration Service have recovered in Europe, Community, Australia and India. Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors in the United States are still delayed due to the ongoing upstream provider outage. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 at 8:23 PM UTC
Identified
The cause of delayed event triggers in Integration Service in the United States, Europe, Community, Australia and India has been identified as an upstream provider outage. Impact: Triggers for the Microsoft Outlook 365, Microsoft OneDrive & SharePoint and Microsoft Teams connectors are delayed. Triggers for other connectors may also experience some delay. No trigger events are lost; they will be processed automatically once the provider recovers.
Nov 12, 2026 at 6:46 PM UTC
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