New Incident Management + Host Exposure Scanning — Shipped April 12

User Authentication Identity Gateway API Failure Increase for T-Mobile in United States

Minor Impact Monitoring Ongoing April 15, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 2026 at 10:09 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 2026 at 8:05 AM UTC
Investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 2026 at 6:59 AM UTC
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