New Incident Management + Host Exposure Scanning — Shipped April 12

SMS Delivery Delays from Twilio to Tigo Honduras

Minor Impact Monitoring Ongoing April 19, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Identified Identified Identified Monitoring Monitoring

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 2026 at 6:50 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 2026 at 4:48 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 2026 at 12:46 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 2026 at 10:44 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 2026 at 9:43 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 19, 2026 at 1:41 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 19, 2026 at 9:41 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 19, 2026 at 7:40 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 19, 2026 at 6:40 AM UTC
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