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SMS Delivery Receipt Delays From Twilio Phone Numbers to Telefonica Chile

Minor Impact Resolved Duration: 7h 30m August 25, 2026
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Current answer

Twilio experienced a minor incident: SMS Delivery Receipt Delays From Twilio Phone Numbers to Telefonica Chile. ServiceAlert observed recovery on Aug 26, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Identified Identified Monitoring Monitoring
Affected Components
SMS, Latin America

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Telefonica network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 26, 2026 at 4:52 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telefonica network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 2:50 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Telefonica network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 26, 2026 at 2:46 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 26, 2026 at 12:44 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telefonica network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 11:43 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Telefonica network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 10:41 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telefonica network subscribers in Chile. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 10:34 PM UTC
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