SMS Delivery Delays from Twilio Phone Numbers to Airtel Kenya
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 21, 2026 at 6:11 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 2026 at 5:15 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 21, 2026 at 4:49 PM UTC
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