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Voice Call Failures from Multiple Networks to a Subset of Twilio Singapore Phone Numbers

Minor Impact Identified Ongoing May 25, 2026

Incident Lifecycle

Investigating Identified Identified

Incident Timeline

Identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 2026 at 5:23 PM UTC
Identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 2026 at 4:22 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 2026 at 4:14 PM UTC
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