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SMS Delivery Delays from Twilio Phone Numbers to Telkom South Africa

Minor Impact Monitoring Ongoing May 25, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telkom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 25, 2026 at 4:54 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telkom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 2026 at 3:53 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telekom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 25, 2026 at 3:47 PM UTC
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