Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
View the provider incident record →Current answer
Twilio experienced a minor incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil. ServiceAlert observed recovery on Oct 17, 2026.
Looking for an update now? Check the current status, or follow Twilio for future changes.
Incident Lifecycle
Affected Components
Voice, Latin America
Incident Timeline
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 17, 2026 at 12:14 PM UTC
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 17, 2026 at 8:13 AM UTC
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 2026 at 6:10 AM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 16, 2026 at 10:05 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 16, 2026 at 6:00 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 2026 at 3:59 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026 at 2:59 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026 at 1:55 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.