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Twilio

MMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States

Minor Impact Monitoring Ongoing May 22, 2026

Incident Lifecycle

Investigating Investigating Identified Identified Identified Monitoring

Incident Timeline

Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 2026 at 9:39 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 22, 2026 at 9:19 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 2026 at 7:12 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 22, 2026 at 6:12 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 22, 2026 at 6:03 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 22, 2026 at 5:03 PM UTC
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