SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico. ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
SMS Short Code, North America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 2026 at 11:19 PM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026 at 9:19 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 2026 at 8:49 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026 at 6:49 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 2026 at 5:48 PM UTC
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