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SMS Delivery Receipt Delays from Twilio to Telekom Srbija Serbia

Major Impact Resolved Duration: 154d 2h 49m March 18, 2026

Incident Lifecycle

Investigating Identified Monitoring Monitoring

Incident Timeline

Monitoring
We still observe a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 19, 2026 at 12:58 AM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 18, 2026 at 11:21 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 2026 at 11:20 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Mar 18, 2026 at 11:19 PM UTC
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