SMS Delivery Delays from Twilio to Telenet BidCo NV and Base Networks in Belgium
Incident Lifecycle
Affected Components
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 11:37 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 11:02 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 9:01 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 19, 2026 at 7:57 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 19, 2026 at 7:50 AM UTC
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