Issues Viewing Messaging Insights
Incident Lifecycle
Incident Timeline
Monitoring
Messaging Insights in the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 16, 2026 at 6:38 PM UTC
Identified
Customers may be experiencing issues viewing Messaging Insights in the Console. Our engineering team has implemented a fix. We will provide another update in 30 minutes.
Apr 16, 2026 at 6:31 PM UTC
Investigating
Our monitoring systems have detected a potential issue with Messaging Insights. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Apr 16, 2026 at 6:26 PM UTC
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