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SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant Canada

Minor Impact Resolved Duration: 16h 29m August 19, 2026

Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
SMS Long Code, North America SMS Long Code, North America

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 12:44 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 10:41 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 19, 2026 at 9:40 AM UTC
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