SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
Incident Lifecycle
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 10, 2026 at 4:29 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 2026 at 3:27 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 10, 2026 at 3:15 PM UTC
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