Customers Delayed for Emergency Address Registrations
Incident Lifecycle
Incident Timeline
Identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 8 hours or sooner if more information becomes available.`
Apr 21, 2026 at 3:03 AM UTC
Identified
We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 4 hours or sooner if more information becomes available.`
Apr 20, 2026 at 11:05 PM UTC
Identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 20, 2026 at 10:49 PM UTC
Identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 2026 at 8:44 PM UTC
Identified
We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 2026 at 7:20 PM UTC
Investigating
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 20, 2026 at 7:14 PM UTC
Investigating
We are continuing to investigate this issue.
Apr 20, 2026 at 6:10 PM UTC
Investigating
We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 2026 at 5:45 PM UTC
Investigating
Our engineers are investigating the issue with delays with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 20, 2026 at 5:33 PM UTC
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