SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil
View the provider incident record →Current answer
Twilio experienced a minor incident: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil. ServiceAlert observed recovery on Oct 16, 2026.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 16, 2026 at 8:04 AM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 2026 at 6:03 AM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 2026 at 3:54 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026 at 3:17 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 15, 2026 at 10:35 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 15, 2026 at 6:34 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 2026 at 4:29 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 2026 at 3:24 PM UTC
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