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Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers

Minor Impact Resolved Duration: 4h 13m August 25, 2026
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Current answer

Twilio experienced a minor incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers. ServiceAlert observed recovery on Aug 25, 2026.

Official Twilio status page Current Twilio status ServiceAlert observed status change:

Incident Lifecycle

Investigating Identified Identified Monitoring
Affected Components
Voice, Europe

Incident Timeline

Monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Portugal Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 25, 2026 at 7:22 PM UTC
Identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Portugal Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 25, 2026 at 6:02 PM UTC
Identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Portugal Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 4:56 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Portugal Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 25, 2026 at 4:41 PM UTC
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