Current answer
Twilio experienced a minor incident: SMS Delivery Delays from Twilio to WOM Colombia. ServiceAlert observed recovery on Oct 24, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 2026 at 11:41 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 2026 at 11:40 AM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 2026 at 10:11 AM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 2026 at 8:06 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 2026 at 7:05 AM UTC
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